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Legal

Refunds & Cancellations

When refunds apply for packages, listings, and digital services on CLAADSS.

Updated July 18, 2026 CLAADSS
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Scroll the policy for full details. Key sections are listed in the document headings.

Related policies Privacy Policy Terms and Conditions Refunds & Cancellations

Last updated: July 18, 2026

This Refunds & Cancellations policy explains how Post Articles, News, Sponsored Posts, Videos, Website Links handles payments for digital packages (articles, press releases, videos, website links, business directory listings, visibility boosts, and similar services). It forms part of our Terms and Conditions.

1. Nature of our products

Most purchases on Post Articles, News, Sponsored Posts, Videos, Website Links are digital services: content review, publishing slots, listing duration, featured placement, and platform tools. Once processing begins, costs (editorial time, inventory slots, hosting, payment fees) are incurred quickly.

2. When a refund may be available

We may issue a full or partial refund at our discretion if:

  • You were charged twice for the same order due to a technical error
  • Payment succeeded but the package was never created / never delivered because of a verified platform failure on our side
  • We cancel your order before review or delivery for reasons other than your policy violation
  • Local consumer law requires a refund in your specific situation

Approved refunds are returned to the original payment method when possible and may take 5–15 business days to appear, depending on your bank or PayPal.

3. When refunds are not available

Unless required by law, payments are non-refundable if:

  • Content review, listing creation, or package activation has already started
  • Your article, press release, video, link, or business listing has been published, scheduled, or featured
  • You change your mind after purchase (change of marketing plans, wrong package selected by mistake after checkout, etc.)
  • Content is refused or removed because it violates our content policy (adult, gambling, illegal, spam, copyright abuse, etc.)
  • Your account is suspended or banned for Terms violations
  • You provided incomplete, false, or unusable materials and did not respond to reasonable requests within the stated window
  • Featured slots or time-based placements have started running
  • Affiliate commissions were earned on an order that is later refunded — related commissions are voided rather than paid out

4. Cancellations

Before processing starts

If you need to cancel immediately after payment and before our team or automated systems begin processing, contact us as soon as possible with your order number. If nothing has been started, we will try to cancel and refund.

After processing or publication

Orders already in review, published, or consuming a paid placement period generally cannot be cancelled for a refund. You may request unpublishing of content where appropriate; unpublishing does not automatically create a refund entitlement.

Subscriptions / renewals

If a package includes auto-renewal (where offered), you can cancel future renewals from your account or by contacting support before the next billing date. Fees already charged for the current period remain non-refundable unless required by law.

5. How to request a refund or cancellation

  1. Email or use our contact form
  2. Include: order number, account email, package name, date of purchase, and reason
  3. We aim to respond within 3–7 business days

Requests without proof of purchase or from an unmatched account email may be delayed or declined.

6. Chargebacks

Please contact us before filing a dispute with your bank or PayPal. Friendly resolution is faster for both sides. Unfounded chargebacks may result in account suspension and collection of evidence for the payment provider.

7. Affiliates and refunds

If a referred customer’s order is refunded, cancelled, or marked fraudulent, any related affiliate commission is reversed or never approved. Withdrawals already paid in error may be offset against future earnings.

8. Contact

Refund and cancellation requests: contact Post Articles, News, Sponsored Posts, Videos, Website Links. Include your order ID for the fastest response.

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